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WhatsApp Business establishes your business profile to attract customers.
WhatsApp Business app is a messaging app for businesses to communicate more efficiently with their customers and build a business presence on WhatsApp. It is designed to help businesses grow by providing a platform for communication and connecting with customers in a fast and convenient way. Business owners can install both WhatsApp Business and WhatsApp Messenger on the same phone, and them with separate numbers to keep their personal and business communication separate.
• Business profile - WhatsApp Business allows businesses to create a profile that contains valuable information for customers such as the website, location, or information. This helps customers find the business more easily and quickly, and builds trust between the business and its customers.
• Business messaging tools - WhatsApp Business app offers a range of messaging tools to help businesses be more responsive to their customers. Away messages can be used to indicate when the business is unavailable, and Greeting messages can be sent to customers as an introductory message when they first message the business.
• Landline/fixed number - WhatsApp Business app can be used with a landline or fixed phone number, which means customers can message the business on that number. During verification, businesses can select the "call me" option to receive the verification code over a phone call.
• Run both WhatsApp Messenger and WhatsApp Business - Businesses can use both WhatsApp Messenger and WhatsApp Business apps on the same device, but each app must have its own unique phone number.
• WhatsApp Web - WhatsApp Business also offers a web-based platform to respond to customers more efficiently on a computer's browser.
WhatsApp Business app is built on top of WhatsApp Messenger, which means it includes all the features of WhatsApp Messenger, such as multimedia messaging, free calls, free international messaging, group chat, offline messages, and much more.